313 Privacy Policy — Malaysian User Data Protection
This page explains how 313 collects, uses, stores and protects the personal information of Malaysian users. Please read it carefully before using our platform.
What Information Does 313 Collect?
When you register and use the 313 platform, we collect several categories of information to ensure our services run smoothly and securely.
Your full name, date of birth, email address, phone number and login credentials provided during registration. This information is used to verify your identity and manage your account.
Transaction details in Malaysian Ringgit (MYR), including payment methods such as Maybank, CIMB or e-wallets. We do not store credit card details directly; all processing is handled by secure payment processors.
IP address, device type, operating system, browser used and access times. This information helps us detect suspicious activity and improve platform compatibility.
Betting records, game history, login frequency, and platform usage habits. This data is used to personalise your experience and improve service features.
How Is Your Data Used?
313 uses the information collected solely for specific and legitimate purposes. We do not use your data for anything unrelated to the services you use.
- Account verification and security — to ensure only you can access your account and to protect against fraud.
- Financial transaction processing — to process MYR deposits and withdrawals securely and accurately.
- Customer support — so our team can assist you more effectively whenever you need support.
- Platform improvements — understanding how users interact with 313 allows us to continuously improve the experience.
- Legal compliance — to fulfil legal obligations applicable to online platform operators in Malaysia.
How Do We Use Cookies?
Cookies are small text files stored on your device when you visit 313. We use several types of cookies for different purposes.
Essential cookies enables core platform functions such as login and session security. Without these cookies, the platform will not function properly.
Performance cookies collects information on how users navigate the platform — which pages are visited most frequently and whether any technical errors occur. This data is used in aggregate form for improvement purposes.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 313 platform.
Your Data Storage & Security
All personal data you provide to 313 is stored on SSL-encrypted servers. Only authorised personnel have access to user data, and all access is logged and monitored.
We apply appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration or destruction. These include firewalls, role-based access controls and 24-hour system monitoring.
Active user data is retained for the duration of the account's active period, plus any additional period required by law. When an account is closed at the user's request, personal data will be deleted within a reasonable timeframe, unless a longer retention period is legally required.
Data Sharing & User Rights
313 does not sell or rent your personal information to any third party for marketing purposes. We only share data with third parties necessary for the operation of our services — such as approved payment processors — and strictly for the stated purposes. All such third parties are bound by strict confidentiality agreements.
You have the right to access the personal data we hold about you, request corrections to any inaccurate information, and request deletion of your data under certain circumstances. To submit any data rights request, please contact the 313 support team by email at [email protected]. We will process your request within a reasonable timeframe.
Policy Updates & How to Contact Us
313 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Registered users will be notified of any material changes via email or an in-platform notification.
We encourage you to review this page periodically. Continued use of the 313 platform after any changes are published constitutes your acceptance of the updated terms.
If you have any questions about this privacy policy or how we handle your personal data, please contact the 313 support team at [email protected]. You may also refer to our FAQ page for answers to common questions.